Terms and Conditions
1. General Terms
1.1 Acceptance of Terms: By using the services provided by RituHealth Clinic, you agree to comply with and be bound by the following terms and conditions.
1.2 Changes to Terms: RituHealth Clinic reserves the right to modify these terms and conditions at any time. Any changes will be posted on our website, and your continued use of our services constitutes acceptance of those changes.
2. Appointments and Consultations
2.1 Booking Appointments: Appointments can be booked online, via phone, or in person. Patients are required to provide accurate information when booking.
2.2 Cancellation Policy: Patients must notify the clinic at least 24 hours in advance if they wish to cancel or reschedule an appointment. Failure to do so may result in a cancellation fee.
2.3 Late Arrivals: If a patient arrives late for an appointment, the consultation time may be shortened accordingly, or the appointment may be rescheduled.
3. Medical Records and Privacy
3.1 Confidentiality: All patient records and personal information are kept strictly confidential in accordance with applicable laws and regulations.
3.2 Access to Records: Patients have the right to access their medical records. Requests must be made in writing, and the clinic may charge a fee for providing copies.
3.3 Data Protection: RituHealth Clinic implements appropriate technical and organizational measures to protect personal data against unauthorized access, alteration, disclosure, or destruction.
4. Treatment and Services
4.1 Treatment Plans: The treatment plan and procedures will be explained in detail by the attending healthcare provider. Patients are encouraged to ask questions and fully understand the proposed treatments before proceeding.
4.2 Patient Responsibility: Patients must provide accurate health information and follow the treatment plan and recommendations provided by their healthcare provider.
4.3 Refusal of Treatment: RituHealth Clinic reserves the right to refuse treatment if a patient does not comply with medical advice or clinic policies.
5. Payment and Billing
5.1 Payment Terms: Payment for services is required at the time of consultation or as agreed upon. Accepted payment methods include cash, credit/debit cards, and online transfers.
5.2 Insurance: RituHealth Clinic accepts certain health insurance plans. Patients are responsible for understanding their insurance coverage and for any charges not covered by their insurer.
5.3 Refund Policy: Refunds for prepaid services are subject to the clinic's refund policy. Requests for refunds must be made in writing and will be processed within 30 days.
6. Liability
6.1 Limitation of Liability: RituHealth Clinic, its staff, and affiliates are not liable for any direct, indirect, incidental, or consequential damages arising from the use of our services.
6.2 Indemnification: Patients agree to indemnify and hold harmless RituHealth Clinic from any claims, damages, or expenses arising from their use of the clinic's services.
7. Governing Law
These terms and conditions are governed by and construed in accordance with the laws of India. Any disputes arising from these terms shall be resolved in the courts of Dhanbad, Jharkhand.
8. Contact Information
For any questions or concerns regarding these terms and conditions, please contact RituHealth Clinic at:
- Address: Ritu Health Clinic, Durga Mandir Road, Hirapur, Dhanbad - 826001
- Phone: +91 9334254986
- Email: rituhealthclinic@gmail.com
- Website: www.rituhealthclinic.in